No cancellation of order or refund will be entertained, unless the item you have ordered is out of stock. Pentas Buku will notify you as soon as possible if the item that you want to purchase is out of stock. You can either replace the item with item(s) of same amount or we will make a refund on the amount of the unavailable item.
Once a product has been sold, it cannot be exchanged except for the following: Products received are different from what is stated on the invoice; i.e. wrong goods are delivered.
ACCEPTANCE OF PRODUCTS
Unless you have notified Pentas Buku of any incorrect/incomplete items received for your purchase within three (3) days, the items shall be deemed to have been accepted by you as being in good condition and in accordance with the Contract.
1. Should there be any incorrect/incomplete items received on your purchase, Pentas Buku shall have no liability to you unless being notified within three days upon receive.
2. Any service response or delivery duration stated in Pentas Buku are estimation only and Pentas Buku shall not be liable for any direct or indirect loss or damage arising from its failure to meet such response or delivery duration.
3. Any typographical error in Pentas Buku, quotation, price list, invoice or other documents issued by Pentas Buku shall be subject to correction without any liability.
4. Pentas Buku does not warrant that this website, servers or email sent from Pentas Buku are free of viruses or other harmful components.
Please contact us at firstname.lastname@example.org or 0126945300 if you have any questions or doubts.